Our services

Outsourced sales and contact-center services

Dedicated U.S.-based agents for every stage of your customer pipeline, plus technology support for call centers.

SERVICE 01

Outbound Sales & Customer Acquisition

Dedicated agents who contact prospects, qualify opportunities and help convert leads into customers.

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What's included

  • Outbound telesales
  • Prospecting campaigns
  • Scripted sales campaigns
  • Customer acquisition programs
SERVICE 02

Lead Generation & Qualification

Build your sales pipeline through outbound prospecting, customer qualification, interest verification and qualified lead delivery.

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What's included

  • Outbound prospecting
  • Customer qualification
  • Interest verification
  • Qualified lead delivery to your team
SERVICE 03

Appointment Setting

Our agents engage potential customers, identify their needs and schedule qualified appointments for your sales team.

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What's included

  • Needs discovery on every call
  • Qualified, confirmed appointments
  • Scheduling into your team's calendar
  • Follow-up and confirmation calls
SERVICE 04

Live Transfers

Connect interested, qualified prospects directly with your internal sales representatives or closing team.

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What's included

  • Warm transfers to your closers
  • Qualification before every transfer
  • Real-time handoff with context
  • Transfer volume matched to your team
SERVICE 05

Inbound Sales & Overflow Support

Additional staffing for incoming inquiries, sales opportunities and high-volume call periods.

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What's included

  • Inbound sales calls
  • Overflow and after-hours coverage
  • Seasonal and campaign spikes
  • Consistent, on-brand handling
SERVICE 06

Customer Retention & Reactivation

Reengage existing customers, conduct follow-up campaigns and support customer retention initiatives.

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What's included

  • Win-back and reactivation campaigns
  • Renewal and follow-up calls
  • Save and retention offers
  • Customer check-in programs
FOR CALL CENTERS

IT & Contact-Center Technology Support

We run our own contact-center technology, and we support other call centers with theirs: dialers, phones, networks and the workstations agents rely on every day.

Talk to our IT team

What we support

  • Dialer setup and administration, including VICIdial
  • VoIP, SIP trunk and carrier configuration
  • Network, firewall and workstation setup
  • Microsoft 365 and Google Workspace administration
  • Help desk support for agents and supervisors
  • New call-center buildouts and moves

Ready to add a U.S.-based team to your operation?

Tell us about your campaign and we'll put together a staffing and pricing proposal.

Request a Proposal